Perth Locksmith FAQs

No. As qualified master locksmiths, our entry techniques are non-destructive. We use precision picks, decoders, and bypass tools to manipulate the locking pins into their open position. Your door frame, lockset, and cylinder remain completely unharmed.

Under WA Police security licensing regulations, it is critical that we verify you have lawful authority to enter the premises or vehicle. A driver's licence, passport, utility bill, or digital tenancy agreement is ideal. If your ID is locked inside the premises, we fill out an official on-site Lockout Disclaimer and inspect your ID once entry is made.

Rekeying involves modifying the internal tumblers (pins) inside your existing lock cylinder so that old keys no longer operate it, and a brand new key is cut to match. You should rekey whenever you purchase a new property, end a tenancy, lose keys, or if keys are stolen. It costs only $45 per lock — far cheaper than purchasing new locksets!

Yes! This is known as "Keyed Alike". We can re-pin your front door, back door, security screen, laundry, and garage deadlocks so that a single key opens every door on your property. You can test if your locks can be keyed alike by sliding your preferred key into each keyway — if it inserts fully (even without turning), it can be keyed alike easily.

Under the WA Residential Tenancies Act, landlords must provide: deadlocks on main entry doors (or an Australian Standards AS 5039 keylockable security screen); key-operated deadlocks or patio bolts on other external doors; key-operated window locks or security screens on all accessible ground-floor windows; and entry lighting. We inspect properties and issue compliance certificates for Perth property managers.

Any designated commercial fire egress door must NOT be fitted with a deadlock that requires a key to exit from the inside, nor any hardware that prevents single-handed downward egress in an emergency (AS 1905 / AS 1428.1 / BCA). Hardware must be positioned between 900mm–1100mm from floor level. We conduct on-site compliance audits across Perth.

A restricted key system utilizes patent-protected key profiles that cannot be duplicated at hardware stores or shopping center key bars. Duplicates can only be cut by Shield Lock & Key upon receiving written authorization from your company's nominated signatories. This prevents staff or contractors from making unauthorized copies.

Quality smart locks provide audible and visual low-battery warnings weeks before the batteries deplete. If the batteries do completely discharge, our smart locks feature external 9V emergency battery jump terminals (touching a 9V battery powers the keypad instantly) as well as concealed physical mechanical backup keys.

Yes. In most cases we can cleanly replace your existing deadlock or leverset with a modern digital lock. We use precision mortising jigs to cover existing cutout holes and align the strike plate correctly to eliminate battery-draining motor friction.

Yes. Whether your safe is operated by a mechanical dial, key, or electronic keypad, we utilize manipulation techniques, specialized decoders, or precision micro-drilling to open safes. Once open, we can reset combinations or convert dials to modern digital keypads.

Our pricing is straightforward and competitive. Standard daytime lockouts are $150–$175 total (Mon–Fri, 8am–5pm), and rekeys are $45 per lock. For fresh deadlock installations, smart locks, and commercial systems, we provide fixed upfront quotes over the phone or by reviewing a door photo.

Yes. Our mobile workshop van is equipped with a wireless EFTPOS terminal accepting Visa, Mastercard, debit cards, Apple Pay, and Google Pay. We also accept cash, bank transfer for commercial accounts, and direct insurance billing.

If your property was broken into or keys were stolen, simply call your insurer (RAC, Allianz, SGIO, QBE, AAMI, etc.) to register a claim number. Give us that claim number and we complete all urgent lock repairs and rekeying immediately, invoicing your insurer directly. You pay nothing on the spot.

We provide a 3-month warranty on all service and labor workmanship, alongside a full 12-month manufacturer replacement warranty on all new lock hardware and cylinders supplied.